Site Leader-Assembly Distribution Operations

Responsible for leading site operations team at one of Sleep Numbers Assembly Distribution Centers (ADCs) including bed assembly manufacturing and returns operations. Operates within matrix organization in execution of overall business objectives. Scope includes manufacturing, order fulfillment/warehousing, maintenance, inventory, continuous improvements and training operations.


  • Manage ADC Operations team to meet or exceed all ADC business objectives and requirements.

  • Ensuring all product standards and schedules meet or exceed customers expectations while optimizing manufacturing costs through effective utilization of manpower, equipment, facilities, materials, and capital.

  • Develops, improves and maintains a world class 5S Program

  • Drive company initiatives to improve the customer experience, productivity and efficiencies.

  • Lead and execute Labor Planning and manage workflow and monitor hourly employees, including overtime reduction efforts.

  • Lead development of LEAN initiatives to drive waste of our all manufacturing operations to continuously improve performance as measured by Key Performance Indicators in all departments and processes.

  • Report on ADC operations and performance as required (hourly, daily, weekly, monthly by area and by shift).

  • Execute plant security procedures to protect Select Comfort people, capital, and inventory assets.

  • Represent Select Comfort in the local business communities.

  • Establish annual environmental sustainability objectives and execute action plan to achieve those objectives.

  • People: Execute performance management process for team members to include employee development.

  • People: Establish a High Performing Team environment through development of the staff team and establishment of management practices which foster employee engagement.

  • People: Ensure succession plans are in place for all staff positions.

  • Safety: Drive a safety culture, ensure compliance with SN and regulatory safety policies and guidelines, and create an environment that drives improvement and eliminates/minimizes Injuries, Recordables and LWD.

  • Quality: Align with SN quality metrics and initiatives to achieve 100% First Time Complete (both delivery and quality).

  • Customer Experience: First Pass Yield, Delivery Performance and Average Shipping Lead Time.

  • Cost: Manage AOP Budget and Forecasts; including planned and unplanned changes.

  • Cost: Meet or exceed ADC productivity metrics (rates, cost per hour, AOP and forecasts).

  • Cost: Manage daily inventory levels for the operation and overall inventory objectives for the site.

  • Customer Experience: First Pass Yield, Delivery Performance and Average Shipping Lead Time

  • Other duties as assigned. The ADC operations requires its team members to demonstrate excellent teamwork, collaboration and the ability to work cross-functionally as business needs dictate.


  • Five or more years of experience in a senior operations management role, preferably leading manufacturing or logistics in an Oracle environment and/or site management experience.

  • BA/BS degree in business or engineering required (Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, Systems Engineering, Operations, Supply Chain Management or Business preferred).

  • Launch experience preferred.

  • Demonstrated knowledge and understanding of Manufacturing, Fulfillment Operations and Supply Chain principles and practices (preferred)

  • Lean Manufacturing knowledge and/or experience (preferred)

  • Experience in one or more of the following adjacent disciplines: Manufacturing, Fulfillment Operations, Materials Planning, Logistics/Transportation

  • Preferred MBA and/or MS in Engineering

  • Preferred willing to relocate for advancement opportunities

  • World Class Manufacturing Techniques; LEAN expertise desired

  • Data Gathering and Analysis Use company technologies to improve operations.

  • Project Management Ability to plan and manage projects and processes as well as allocate resources and monitor progress

  • Ability to work independently

  • Ability to articulate department needs to other functional areas both inside and outside the ADC

  • Goal Driven

  • Ability to influence, motivate and guide a diversified group of team members to achieve business objectives and utilize a continuous improvement mindset

  • Strong analytical skills and very comfortable working with data and spreadsheets

  • Fact Based Management to drive business decisions, business objectives and continuous improvement

  • Effective organizational and planning skills and can execute on plans/ideas

  • World Class Quality Principles

  • OSHA / Safety Requirements for manufacturing.

  • Oracle, SAP or other ERP software expertise

  • Proficient in MS Office (MS Excel, MS Word, MS PowerPoint and MS Access)

  • Must be able to travel (up to 20%) and work weekends and long hours as needed

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