Customer Service Administrator- E-Commerce Division Accounting - Odenton, MD at Geebo

Customer Service Administrator- E-Commerce Division

3.
5 Odenton, MD Odenton, MD Full-time Full-time From $22 an hour From $22 an hour 3 hours ago 3 hours ago 3 hours ago Long Fence is looking to hire for its in office E-Commerce Sales division.
We are looking for a motivated Customer Service Representative - Administrator?to join our team.
We pride ourselves on providing excellent customer service to help customers make the correct purchase for their needs.
? Administration Duties:
Intermediate or expert level of usage of Microsoft Suite:
Word, Excel, PowerPoint Intermediate or expert level of Adobe Acrobat Able to do data entry.
Detailed-oriented and able to organize over a thousand different data points.
Able to compare two different data points for inaccuracies.
Paperwork prep for billing and filing completed orders.
Able to balance multiple projects at a time and prioritize project completion by the level of importance.
Customer Service Duties:
Excellent communication skills in multiple formats:
Email, Phone, and in-person office interactions Organize and track multiple customer service solutions across multiple vendors.
Able to learn quickly new materials.
An understanding of spatial awareness and layouts to learn product specs.
Follow-up and initiative with customers Calmly handle calls with frustrated customers about order issues and know when to move a call up the chain of command.
Communicate with customers about order issues, order status, and delivery procedures.
Properly handling the private data of customers over the phone for order placement.
Please note the following:
This is an in-office position and cannot be performed remotely.
All candidates will be drug tested.
Drug testing includes marijuana.
Medical marijuana cards are not accepted.
Our office is located at:
1910 Betson Ct.
Odenton, MD 21113 The pay rate is dependent upon experience.
The pay rate starts at 22.
00 an hour, this is an hourly position.
Benefits included:
401K with Company Match after 1 year of service PTO Holiday Pay.
Estimated Salary: $20 to $28 per hour based on qualifications.

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